LOGISTICS & AFTER SALES

Shipping and Delivery:

After the clearance is obtained to ship the order, we take delivery from the factory through our freight forwarders and then the goods are transported by air or sea depending on priority and terms. INCO terms can be FOB/CIF/DDP based on mutual agreement with client at the time of ordering.

Installation Services:

We also provide installation services if required by the client for the equipment supplied. Since our area of expertise covers MEP services, we also offer comprehensive installation services for complete equipment and piping through our team of highly professional and experienced engineers and technicians.

Commissioning and Start-Up services:

We provide commissioning services and/or their supervision for the systems we supply based on the client requirement. Especially for the TES, solar and boiler systems we supply, we get comprehensively involved with its commissioning and startup. We have factory trained professional manpower to undertake such services.

Turnkey Solutions:

We undertake comprehensive projects concerning TES, solar and boiler systems on a turnkey basis right from design, through execution and commissioning and handing over to end user. Our team of qualified engineers, technical personnel, support staff and trained manpower are our strengths.

Backup Services:

We provide 24 hour backup services including essential spares for the products we represent and supply in the market. Our factory trained maintenance personnel attend to service requirements promptly and efficiently. We also undertake AMC's for heat exchangers and boilers.

Warranty:

We represent the factory in the local market and are the crucial link on the ground between the client/end user and the factory and are therefore responsible to provide warranties for the systems supplied with full backing from the factory.